Brand: Winner Sky
Colour: Red Black
Age range (description): Adult
Special features: digital-display, Rechargable, Adjustable Handlebar Height, adjustable, lightweight
Weight limit: 120 Kilograms

"Dear valued customer, upon purchasing your kick scooter, please remember to follow the included instructions for assembly. Should you require further assistance, feel free to reach out to our Customer Care team via Whatsapp (+971545047949 ) for video assistance. Happy scooting!"
"Winner Sky E10 Pro Electric Scooter Charging Time: For the first use, it is recommended to charge the Winner Sky E10 Pro Electric Scooter for 3 to 4 hours."
Helmet Usage: Always wear a properly fitted helmet when riding your electric scooter. Head injuries can be severe or fatal in the event of a fall or collision.
Traffic Laws: Follow all local traffic laws and regulations when riding your electric scooter. This includes obeying traffic signals, yielding to pedestrians, and staying in designated lanes.
Avoid Hazardous Conditions: Do not ride electric scooters on uneven or slippery surfaces, steep hills, or in adverse weather conditions such as heavy rain or snow. Wet surfaces can reduce traction and increase the risk of accidents.
Riding Solo: Electric scooters are designed for single riders only. Do not carry passengers or additional cargo, as this can affect stability and control.
Stay Visible: Use lights, reflectors, and bright clothing to increase visibility, especially when riding at night or in low-light conditions. Make sure other road users can see you clearly.
Training and Practice: If you are new to riding electric scooters, take the time to learn how to operate them safely. Practice in a controlled environment before venturing into busier areas.

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

• FAQ’s
• Where is my item?
• You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships). In addition, you can simply enter your order # in the ‘track packages’ link listed in the support section of our website.
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• When will I receive my items?
• All items are produced and shipped from our facility within 1 to 3 business days from the time of purchase. Standard shipping time 1-3, days then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations within your country. Please contact us if your order hasn’t arrived within the expected lead time.
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• Do you accept PayPal?
• Yes
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• What methods of payment do you accept?
• We accept all major credit and debit cards, including Visa, MasterCard.
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• Cash on Delivery Acceptable?
• Yes we support fast COD services
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• Are you offering Buy Now Pay Later?
• Yes we are selling our products buy now pay later online.
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• How i purchased from Buy Now Pay Later?
• Simply create an account during checkout with third party payments and put all your details there, now you can enjoy shopping.
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• Do you ship internationally?
• Currently, we are shipping to UAE only.

• Do you accept Pre-Paid gift cards?
• No,
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• How much does it cost to ship to my country?
• We are offering free delivery around UAE.
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• I just noticed that I chose the wrong size by mistake, can you fix this?
• Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!
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• I just noticed that I entered the wrong shipping address. What should I do?
• Please contact us as soon as you find out that you have made an error. If we catch the issue before the item ships, then we can make the change. Otherwise, we will have to wait until the item is returned to us.
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• Do I keep getting an error message, what’s happening?
• Please contact us and tell us about the issue you are having so that we can fix it ASAP.
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• I just noticed that I chose the wrong item by mistake, can you swap my product?
• Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!
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• Your page is not loading, what’s happening?
• Please contact us and tell us about the issue you are having so that we can fix it ASAP.
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• Where do these products come from?
• These products are stocked in production factories but not declared to be sold in retail showrooms. They are simply produced in case factories need to restock their products in secure stores or if a production batch has been flawed.
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• Are these Product Authentic?
• All of the products on our website are Brand New and Authentic. Product packaging comes with the box, authenticity card, papers, serial number etc.
• For customer satisfaction, we are providing them 30-days RISK-FREE warranty. Online shopping is a daunting task and customer loyalty is important for us so we make it RISK-FREE shopping for our customers.
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• What is your return/exchange policy?
• Return Instruction
• There is no return or refund policy after the purchase. If the Scooter received is broken, please contact Customer Service. In case of any electrical or mechanical fault we will change that part and fix the issue.
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• Exchange
• No exchange possible after the purchase
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• What happens if my item is damaged?
• If your item has any defects or errors on our part, we will provide you the parts at no additional cost. The damaged product does not need to be returned.
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• What happens if the item was “Returned to Sender”?
• If your order has been listed as “undeliverable” and returned back to us, we will ship the package to you at no additional cost.
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• What do I do if I received the wrong product or my product is defective?
• If this happens, we are truly sorry. Please email us and tell us your order number and how we messed up. We will take care of you and cover all costs of getting you the right product. We will send you a new product and pay for your shipping to send that one back to us. We are human and do make mistakes. We will make sure to correct the issue ASAP!
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• Is the Item Authentic or Original?
• Yes, we offer 100% authentic products we are buying these through Auctions, and Original quality products.
• Our products never used, worn, never refurbished.
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• Where is your Office?
• Trade name: DXBrunnerss LLC
• Phone number: +971566292627
• Email: info@dxbrunnerss.com
• Physical Address: Musaffah 10 Industrial Abu Dhabi